Use the WIC Can Help resources here to connect WIC families to assistance with utilities – energy (electricity and natural gas), water and telephone service. When families stay warm in the winter and cool in the summer, they reduce the risk of health and safety problems (such as illness, fire, or eviction), especially for more vulnerable family members like infants and the elderly. Also, spending less money on utilities can free up money for other necessities like food, transportation and medical care.

Help with Paying Bills

• CPUC Payment Plans
  If you have fallen behind on your energy, telephone, or water bills – or if you are afraid you might – the CPUC may be able to help you negotiate a payment plan.
• Utility Payment Assistance
  Low-Income Home Energy Assistance Program (LIHEAP) is a Federally-funded program that helps low-income households with their home energy bills.
  (866) 675-6623 OR (916) 576-7109
  (916) 327-6318 (TDD)
  Check these eligibility guidelines to see if your family qualifies.
  To apply, contact your energy provider, which manages LIHEAP locally.

Help with Reducing Utility Rates

• California Alternate Rates for Energy (CARE)
  Low-income customers receive a 20% discount on their electric and natural gas bills; many WIC families qualify.
• Family Electric Rate Assistance Program (FERA)
  Families with household income slightly above low-income energy program allowances qualify to get some of their electricity usage billed at a lower rate.
• California LifeLine
  This state program provides discounted basic telephone (landline) services to eligible California households. WIC families qualify.
• California Rate Assistance for Water
  Families may be eligible for a discount on water utility bill. Income limits vary by utility company, so check with the local water utility to find out.

Help with Reducing Home Energy Use

• Energy Savings Assistance Program
  The CPUC provides no-cost weatherization services (such as attic insulation, energy-efficient appliances, and weatherstripping) to households who meet the CARE income guidelines.
• Weatherization Assistance Program
  Weatherization is the process of making your home more “air tight” and energy efficient, so your family is more comfortable and you save money!

General Help and Information

• Call 2-1-1 for free and confidential information and referral about help with food, housing, employment, health care, counseling and more, or go to the 2-1-1 website and search by state and county.
• Community Services and Development (CSD)
  (800) 433-4327
  The State agency responsible for many of the programs listed above.